Loka Guides
The perfect garam-garam (hot-hot) chai is mostly hands-off, but it can take a few brews to find your sweet spot. This page has everything you need to dial in your milk, recipe and heat so you get the best brew.
Video Guides
These short reels guide you through your first (or five-thousandth) cup.
Detailed Chai Maker Guides
Basically everything we couldn't fit into the Slow Start Guide. Detailed advice on your stovetop, milk and recipe. And how to troubleshoot when things don't go to plan.
Milk Guide
Different milks behave differently. Here's a breakdown of what works great, what needs a little extra care, and why.
Recipe Guide
From fresh ginger and whole spices to your own loose-leaf blend, here's all you need to know to make your brew truly your own.
Stovetop Guide
Every stovetop has its own personality. This guide helps you dial into yours, whether that's gas, induction, or electric.
Fountain Guide
A look at how the Chai Fountain actually works, what to expect, and what to do if yours looks a little different to what you were hoping.
Cleaning Guide
Everything you need to care for your Chai Maker for the first brew and beyond, from daily cleans to deeper ones for long-term love.
Burning Guide
Burning chai usually comes down to one of these: your milk, your ratio, your sweetener, or your stove. Here's what to look at and how to solve it.
Printed Slow Start Guide
Lost or recycled your Slow Start Guide from the original packaging? Or just curious to learn more before getting your Chai Maker? Download a digital copy here.
Still need a hand?
If you've been through the guides and something's still not right, our help articles should have you covered. If not, get in touch and our friendly team will get you brewing in no time.
More Ways to Enjoy Your Chai
How to turn every cup into a moment worth savoring.
Find Your Ritual
Morning solitude? Afternoon with friends? Sunday with a book? Find your favoriteway to have your chai.
Add A Snack
We have plenty of opinions on this! But right now our favorites are: chakli, a classic samosa, or one too many biscuits.
Pick Your Recipe
Impressive if you make your own, but secret recipes aren’t needed for perfect chai. Use a blend you love or try ours!
Set The Mood
Every great chai moment deserves the perfect soundtrack. Discover our playlists curated by the Loka community.
