Handle repair kit
- Regular price
- $14.00
This is a replacement handle for the v1 Chai Maker.
Where do you ship?
- USA, UK and Canada.
How much does delivery cost?
- USA and UK = free delivery
- Canada = from CAD 24.99
How long does delivery take?
- US = 3-5 days
- UK = 1-3 days
- Canada = 2-5 days
For more delivery related questions check out our Help Center here.
Loved by thousands of chai drinkers
Life transforming chai maker
Love our Loka!
Great Easy to Use Product
Above and beyond all expectations
Perfect cup
A Beautiful, Smart Upgrade for Chai Lovers
A ritual, reimagined
Rituals are at the heart of Loka. There to protect the pauses, to make space for stories, to help chai find its rhythm in your home. Our new Loka brand film is a love letter to that ritual.
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Crafted by engineers, refined by ritual
Teaming up with engineer Andy and Jon’s world-class design team at Pentagram, they spent three years – and a thousand cups of chai – perfecting the Loka Chai Maker.
Anish Shonpal
Nikhil Shah
Jon Marshall
Andrew Aitken
Amelia Kociolkowska
Chifen Cheng
- SNShailah N. k.Rated 3 out of 5 starsSmall leak/handle gets hot
I have bought my Loka and also purchased for my sister and my mother Inlaw as I loved it soooo much! A no brainer to get! Also I am a walking talking advertisement for Loka and have made many people purchase just from my demonstration however I’m a little disappointed as my very own Loka may have a defect. The handle is getting very hot and also loose. It scares me while I’m pouring it will break off and hot chai may fall. Also there is a slight leak from the crease of where the upper and lower pot “connect”. I don’t know who to call to get help . There is no customer service number for such a big product . Therefor I went from a 5 star rating to a 3 :(. Bot I would still constitute to recommend as I am sure my pit is the only defective one by luck
LokaHi Shailah, it’s so lovely to hear you love Loka so much you’ve been recommending it to others!
To avoid getting the handle too hot, we do recommend leaving it off centre from the burner to keep only the base under the flame - here’s a link to our stovetop guide with more info.
I will get in touch with you over email to have a look into the leak for you. 99% of the time it’s likely the seal may have been incorrect seal placement, have a look at the guides on our site which can help with this issue.
In terms of the handle, I can see someone from our support team has already been in touch, I’ll follow up with you privately to see how that’s going!
- JPJohn P.Verified BuyerRated 5 out of 5 starsSpectacular and easy way to make chai
Works beautifully on our induction hob. Quick and easy. My Punjabi wife was initially sceptical of using the blend but says it is the best she has had, almost as good as her own!
LokaHey John, we love to hear it. We get we’ll always be second to your wife 😉 We’d love to try some of her blend!
- APA p.Verified BuyerRated 5 out of 5 starsLoved it no mess tea maker
Made Desi chai with no strainer and it’s fast. Used glass top electric stove. It was fast to come to boil and it’s mess free. Used Wagh Bakri tea once came to boil added fresh ginger.
LokaHi Ameet, this is what we love to hear! To many more mess free brews.
- EEricVerified BuyerRated 5 out of 5 starsLovely
Great device - The Loka just does its thing while I work to get our morning together
LokaWe love the set up!
- NNanaVerified BuyerRated 4 out of 5 starsA bit disappointing
I gifted a friend the silicone version before, and since the tea tasted so good, I decided to try the stainless steel version this time. I had high expectations, but it turned out to be a bit disappointing.
The strainer is especially hard to clean. It doesn’t get cleaned well in the dishwasher anyway, so you have to wash it again by hand.
It’s too narrow to fit your hand in, and milk residue sticks to it, so you really have to scrub it thoroughly. Now I understand why they made a silicone version—I would have chosen that if I had known. Also, the joints of the strainer aren’t very smooth, so the scrubber keeps getting caught. I even noticed something stuck in it when I first received it, but since I had waited so long, I decided to just use it.
If you’re thinking of buying one, I’d recommend going with the silicone version.
Other than that, I’m satisfied. I no longer have to worry about it overflowing when making tea, and I can simmer it longer, which seems to improve the flavor. I think I could even make Hong Kong milk tea with this.
LokaHi Nana,
Thanks for taking the time to leave a detailed review, it really helps other chai lovers find the right version for them.
You're right that the stainless steel strainer can be a little more fickle to clean - our comprehensive cleaning guides have some great tips. And this is why we built the silicone one. I'd love to send you one for you own Chai Maker, I'll reach out to you directly to get that sorted.
On the bright side, we love that you're already thinking about longer simmers and Hong Kong milk tea. That slow brew is where stainless steel really comes into its own, so there's good things ahead.
